A day in the life of the Content Manager

Being the Content Manager is a huge responsibility when working on a website like Skwirk. Teachers, schools, parents and students need to be able to rely on and trust our resources. We need to constantly think about new ways to supply content. A lot of this comes from feedback and the direction of the Australian Curriculum. Here’s an example of what an average day is like working as he Content Manager on Skwirk…

8:30am – Check overnight emails from the site’s feedback system. The back end of the site functions exactly like the Lesson Editor for teachers, which means I can make modifications to chapters and assessments within minutes of getting some feedback. Our favourite example of this is from the early days of the new site. A teacher emailed us asking if we could update a page of content about local government to show an Australian mayor. We were able to call her back 15 minutes later and show her the new page with a picture of Sydney’s Lord Mayor.

We also have a quick staff meeting every morning. Sometimes this is about what kinds of deals we’d like to offer parents and teachers; sometimes a member of the team has seen a news article that means I can update a chapter with interesting new information.

10:15am – Around recess we hit the phones to catch up with teachers across Australia who are current trialling the website. This is a really valuable process as we can get feedback from educators who are in their first weeks of learning about the site and how it can help them plan their lessons. We often use this time to give teachers a quick walkthrough of the site’s features in terms of building lessons and searching for content using Australian Curriculum codes. Our consultants have gotten lightning-fast at this – we’ve clocked one walkthrough at 12 minutes!

11:30am – Time to review content and media for whichever sections of the site we’re working on. Recently this has included updating Secondary Maths content, making additions to Primary English content, and adding Shakespeare to the English Texts section. I’m very proud of the way we can both commission new content for the site from great professional teachers from around Australia whilst making use of Public Domain and Creative Commons media from across the internet. I also take the time to review what other sites we love and respect are working on. There’s no right or wrong way to use Skwirk, which includes matching it with resources from places like the ABC Splash website.

1:00pm – Lunchtime! Being an information junkie I usually spend my lunchtimes walking the local neighbourhood listening to podcasts. I usually get back to the office with at least one new idea for a chapter or resource.

2:00pm – Back in the saddle to keep working on the site and take calls from teachers and parents. As Skwirk is used by parents and homeschoolers as well as teachers we always take the time to speak with parents who are interested in using the site to help their children get the best possible education. This is also the time of day when I’ll chat with team leaders about what kinds of questions and comments they’ve been getting from teachers as they trial and subscribe to the site. We have an excellent relationship with the schools who subscribe to us and many of the resources we develop are based on the discussions we have with our partner schools.

5:00pm – Done for the day!

It’s been a busy period for Skwirk. Highlights over the past few years have included helping the site take on a bold new form with amazing features, aligning our thousands of resources with the Australian Curriculum, and making great connections with educators from all over the country. Remember we are always looking for new ideas for content. Please contact us with any information you have on Skwirk. Contact the team, (02) 94383637 or email us, teachers@skwirk.com.au

Happy Skwirking!

  • Bill Cohen

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